Telephone System Maintenance and Support Packages

APR Telecoms offers tailored maintenance and support packages designed to meet the individual needs of your business and its telephone system.  We are available every hour of the day,  with knowledgable staff, experienced qualified engineers and individual maintenance packages, to provide support.

What we offer:

• Telephone maintenance contracts that suit the needs of individual telephone systems and businesses
• Knowledgeable help desk staff who will offer advice, co-ordinate engineer visits, arrange replacement  or repair of telephone hardware and even liaise with the line provider to maintain the connection 
• Contracts that cover all parts, labour  and call out charges
• 4 hour response to critical faults *
• 8 hour response to non-critical faults *

* APR Telecoms consistently monitors our average response and rectification times, which are often significantly less that those quoted above.

How we deliver it:

• 3 levels of cover that suit the needs of most businesses
• Tailored maintenance packages available
• Standard cover 9am to 5pm (Mon - Fri) or extra standard cover 9am to 5pm (7 days a week, including bank holidays)
• 24/7 cover all year round
• One of the largest stockists of maintenance stock in the region
• A high engineer to customer ratio

24/7 cover is also available on a Pay as you Go basis to all contracted maintenance cover customers.