APR Telecoms based in Wymondham, Norfolk, is one of East
Anglia's leading telecommunications equipment suppliers and
maintenance companies, and is a Platinum Certified partner supplier
of Samsung telephone
systems.
APR operates in many marketplaces including healthcare, and in
particular, GP and health centre practices and dental practices.
APR's Chief Executive, Andy Rackham, comments: "In light of the
changing practices within healthcare, with emphasis on preventative
care and the coming tendency for one's appointment with the GP to
be a telephone appointment, an efficient and reliable communication
system is essential. Also, the forthcoming right to choose your GP,
possibly out of your local area, will make good telecommunications
even more essential. A telephone system which is, or has the
potential to be, integrated into a practice's computer network is
vital to all those working in and using the health care
system."
One of APR's biggest clients in this sector is Malling Health,
which has been providing GP services to the NHS since 1948. From
its roots in West Malling in Kent, Malling Health has, over the
past sixty years, expanded throughout the UK.
The relationship between APR and Malling Health began in
Norfolk, when the company was instructed by Great Yarmouth and
Waveney PCT to provide a voice solution for the Equitable Access
centre in Yarmouth. Andy Rackham says: "Malling was so impressed
with the installation and the level of support and training we
offered that they also called us in to its sites in Telford and
Sandwell in the Midlands, which were experiencing a number of
telecoms difficulties. We solved their problems, and thereafter,
they were very happy to be dealing with a company that not only
removed the headache of dealing with individual telecoms suppliers,
but knew how the system worked and managed all of the end users and
contacts for them."
APR is currently project managing Malling Health's new site at
St Neots, due to go live on 1st November, and is undertaking
further installations within the Great Yarmouth and Waveney
PCT.