APR Telecoms offers tailored maintenance and support packages designed to meet the individual needs of your business and its telephone system.
Your communication system is one of the most vital parts of your business. Any downtime to your system can have a large impact on your business and the service you are able to provide to your customers, therefore we offer 24/7 cover to give you peace of mind.
We have a highly qualified and experienced team of engineers who are able to provide the highest level of maintenance and support. Our maintenance and support packages ensure that disruption to your business is minimised. In the modern business environment, it is important that business continuity and disaster recovery planning is supported at the highest level. We have supported organisations of all sizes with installation, maintenance, end-user training and resolution of faults. We provide remote and on-site services at hourly, half day and full day rates.
We offer our customers a range of support, including Remote Support and On-site Support. If you would like more information on our packages please call us on 01953 713333.
|Standard||Standard Plus||Advance||Advance Plus|
|Help desk support||✔||✔||✔||✔|
|0830-1700hrs Monday to Friday||✔||✔||✔||✔|
|4 hour response to critical fault||✔||✔||✔||✔|
|8 hour response to non-critical fault||✔||✔||✔||✔|
|Remote Diagnostics and programming||✔||✔||✔|
|Out of hours service (chargable)||✔||✔||✔|
|0830 – 1700hrs Saturday & Sunday||✔|
For faults, maintenance and programming queries please fill in the form below and we will call you back.
APR Telecoms provides excellent service. The engineers quickly respond and they’re always at the other end of the phone. I would have no hesitations in recommending them.
P & P Auto Electrica
The team is always prompt in attending our offices or will call back and answer any queries or resolve any issues that can be dealt with over the telephone immediately, although these are very few and far between.
What we appreciate most about working with APR Telecoms is their ability to be pro-active and deliver the expected results.
Four Bay Structures Ltd